FAQ
FAQ
Where is the National Surface Treatment Center located?

The National Surface Treatment Center has offices located in Louisville, Kentucky. Here is our contact information:

Address:
National Surface Treatment Center
401 Industry Rd Suite 500
Lousville, KY 40208

E-mail:
contact@nstcenter.com

 
Does the National Surface Treatment Center provide training support?
The National Surface Treatment Center works with �world class� training and technical organizations. We can develop custom training programs for you or we can provide you with existing training programs. Call us if you have a training need.
 
Does the National Surface Treatment Center collect personal or company information about site users?
We do collect information as a part of your use of nstcenter.com; for example, your name, e-mail name, or company name. This information can be considered personal information or company information.

The National Surface Treatment Center collects information when you:

  • Visit web pages at nstcenter.com.
  • Visit web pages of companies and individuals that are linked from nstcenter.com.
  • Register with the National Surface Treatment Center to use web pages made available via www.nstcenter.com.

In addition, we automatically receive and record information from your browser in our server logs, including your IP address, the page you were referred from, the name of your operating system, the name of your browser software, and the page you requested. When you register to use pages, the National Surface Treatment Center asks for such information as your name, your company name, and your e-mail address.

 
Why is registration required? How will my information be used?
The National Surface Treatment Center requires you to register to use several pages on the site. We use registration to determine customer needs and preferences to better serve you. In addition, for pages such as the forum, we need to maintain current contact information for participants.

We use the information we collect for the following purposes:

  • To customize our documents and services to meet your needs.
  • To improve our documents and services.
  • To contact you.
  • To conduct research about the nature and use of our web site and services.
  • To provide anonymous reporting for internal and external clients.

Your information will be used to facilitate your use of the site. For example, when we add new pages, we would like to notify site users when the new information becomes available. Your information will not be distributed or sold to any other organization for any reason.

 
Does nstcenter.com use cookies?
In order to facilitate your use of nstcenter.com, the National Surface Treatment Center may set and access cookies on your computer.
 
Who has access to personal and company information?
You have access to your personal and company information. If you register with the site, you can edit your information in your online profile. If your company is listed on our site, your point of contact with us can edit the information you have provided.

We limit access to personal and company information to employees whom we believe must view the information in order to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards in place to protect your personal and company information.

Your account information is protected by a password that you select. Under certain circumstances, the National Surface Treatment Center uses data encryption to protect data transmissions.

 
Can I delete my personal or company information?
You can request deletion of your personal or company information from our database by writing (or e-mailing) the National Surface Treatment Center and providing your username and e-mail address so that we can uniquely identify your records in our database. The National Surface Treatment Center will confirm your request to delete with you or with your company point of contact before deleting any information.
 
Does the National Surface Treatment Center share or sell client information?
No. The National Surface Treatment Center does not sell or distribute personal or company information to any other party for any reason.
 
Are companies, services, and products listed on nstcenter.com required to meet any qualifications?
No, the purpose of providing these links is to make it easier for government agencies and commercial industries to become aware of each other. Users must audit the suitability of a particular company, service, or product on their own.
 
Does the National Surface Treatment Center have a terms of use agreement?
Yes. Anyone accessing nstcenter.com consents to the National Surface Treatment Center monitoring their use of nstcenter.com and all related web sites. Attempts to upload information or change information on nstcenter.com without written authorization from the National Surface Treatment Center or Innovative Productivity, Inc., are strictly prohibited. Any such attempts may be punishable under the Computer Fraud and Abuse Act of 1986. The National Surface Treatment Center uses software programs to monitor network traffic with the specific purpose of identifying unauthorized attempts to upload or change information, or otherwise cause damage.

In addition, you should review the legal disclaimers presented on the About NST Center topic in the site help.

Innovative Productivity, Inc. operates the National Surface Treatment Center and the McConnell Technology & Training Center for the US Navy